Deal Process · 2026-06-24 · 9 min read
Quality of Earnings, Explained: What Buyers Will Test and How to Prepare
The single most common cause of retrading is a QoE that surfaces adjustments a seller could have identified first.
In a well-run middle-market sale process, the moment of maximum vulnerability is not the auction or the negotiation of the definitive agreement. It is the four to six weeks after signing a Letter of Intent, when the buyer's Quality of Earnings (QoE) advisor takes apart the numbers you presented and tests them against the underlying general ledger.
That exercise — the QoE — is where a headline enterprise value of $60 million becomes an actual closing wire of $60 million, or of $53 million after retrading. Understanding what the QoE looks for is not optional preparation. It is table stakes.
What a QoE actually is
A Quality of Earnings is a due-diligence exercise, not an audit. Its purpose is to translate reported historical results into a defensible number that a buyer can underwrite. It focuses on adjusted EBITDA, net working capital, and — increasingly — the run-rate revenue and margin profile of the business at close.
The QoE team will re-perform normalizing adjustments, test revenue recognition against contracts, unwind timing effects, and separate what is genuinely recurring from what is one-time. Every adjustment the seller claims is either confirmed, modified, or disallowed. The net result is the number the buyer will pay a multiple on.
The five areas most likely to move value
First, revenue recognition. Deferred revenue, subscription cutoffs, and long-cycle contracts are frequent sources of adjustment — usually against the seller.
Second, cost normalizations. Owner compensation above market, discretionary personal expenses, and non-recurring bonuses are all legitimate add-backs if defended with documentation and pattern.
Third, working capital. The peg — the target working capital delivered at close — is calculated from a trailing twelve-month average by the QoE team. A seller who has not modeled this carefully will discover at closing that the working-capital true-up is a seven-figure adjustment against the purchase price.
Fourth, run-rate revenue. If the trailing twelve months does not reflect the current book of business (new contracts, price increases, customer losses), the buyer will insist on run-rating — sometimes favorably, more often not.
Fifth, deferred and one-time items. Software capitalization, R&D credits, employee retention credits, and pandemic-era grants all require careful treatment. Errors here shift value.
The seller-side QoE
The single most effective defensive move a seller can make is to commission a sell-side QoE before launching the process. A sell-side QoE — performed by an independent firm to the same standard the buyer will apply — accomplishes three things. It stress-tests every adjustment, so the seller enters diligence with a defensible number. It shortens the buy-side diligence timeline, which reduces deal fatigue and risk of retrade. And it signals to sophisticated buyers that the process is professional, which supports pricing.
The cost is modest relative to the transaction. The return, on any deal above $15 million of enterprise value, is difficult to argue against.
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